Customer issues at tech companies solved faster!

Connect the right internal talent to solve customer issues that require technical support

Reduce unnecessary internal communication and time spent per query

Improve average resolution time per query

We integrate
Slack and Jira text

By using the simple command /whoknows and typing the customer’s issue, your customer success representative can instantly find the right talent to resolve an escalated ticket

Customer support person overlaid on a intercom ticket
Reduce resolution time for escalated tickets


Identifying the right talent to work on an escalated ticket can guarantee a speedy resolution, saving significant time and money

Slack + Jira overlaid on a business slack chat
Use the apps your team is already using


No need for extra applications to keep track of, any additional training, or extra work. Our plugins automatically work with the apps you already use.

Sahand Seifi - CTO & Co-Founder at HeyOrca profile picture

Sahand – CTO, HeyOrca!

“Connecting the right developer with our customer reps is time-consuming for everyone. Creatros’ solution would speed us up by 15-30 minutes per inquiry.”

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