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Cognizant Decision
Making

Managers need to make important decisions on a daily basis to ensure their business thrives in the local competitive environment. These managers often have cognizant decision-making skills to operate their...

How to build Synergistic
Teams?

As a project manager, resource manager, or a team lead, it can be difficult to build highly cohesive teams for new projects. Appropriate project management will allow managers to take control of the organization of..

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Seek Guidance and
Mentorship

Being able to leverage the strengths of the team to develop your skills and learn is crucial in any organization. With a projection of 75% of professionals working remotely in some way by the end of...

Woman in Technology: Are they underselling themselves?

The world just celebrated International Women’s day, and we’re all about it! But celebrating and elevating women shouldn’t end with that shout-out on social media or those Women’s Day special discounts...

Can AI Improve Customer Service?

Adopting Artificial Intelligence (AI) is the latest trend in tech. AI is becoming popular for applications ranging from quality assurance to regulatory compliance. But, does AI have a role in customer service? The answer is a resounding yes! Customer service has four stages....

What is an Internal Support Plugin?

You may have seen the term “internal support plugin” used by us or another company. But, what is an internal support plugin? Simply put, an internal support plugin is a piece of software that helps a customer sucess team use their existing software better...

Creatros Featured On CBC News NL Here & Now

Last week Creatros Technologies Inc was pleased to have a great feature piece done by journalist Zach Goudie highlighting our great new skills insights Creatros engine and our unique co-founders - airing on Nov...

Five Reasons You Need Great Customer Service

The better your customer's experience is, the greater the value your provide to them. Great customer service is a necessity in today's business environment because of the range of offers that are available to customers...

What You Need to Know About Developer Skill Tracking Systems

Skill tracking systems are pieces of software that can assess the knowledge an empoyee has. For example, if a developer knows a certain framework such as jQuery, management can make note of it in their...